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Weather Chatbot

Author(s): Ulas Cubuk

Last updated: December 2020

Duration: 120 mins

This demo shows how Watson Assistant on IBM cloud can be used together with CP4i to create an engaging chatbot experience which allows users to make online insurance claims and also upload photographs of the items for which they wish to claim.

Overview and description

An insurance company that specializes in ‘Storm insurance’ wants to streamline its claims process. They have a chatbot that verifies that there was a storm on the date and location provided by the customer and provides an initial estimate for property damage, by analysing images uploaded by the customer and raises a ticket for human followup.

This demo shows how Watson Assistant on IBM cloud can be used together with CP4i to create an engaging chatbot experience which allows users to make online insurance claims and also upload photographs of the items for which they wish to claim.

It shows how we can securely link cloud applications to CP4i - whether running on the cloud or on-premise by exposing APIs securely via the IBM DataPower Gateway.

chatbot overview

The demo creates three separate API implementations which are independently deployable and scalable but are brought together to support one application.

This also leverages Watson AI for image recognition and also IBM’s Weather service using the CP4i built-in TWC Connector.

This demo includes a Node.js GUI for the chatbot.

Solution Architecture

chatbot architecture

Other resources

Get started with the demo by reviweing the storyboard/video instructions, detailed instructions and additional artifcats.